Enterprise Rent-A-Car

The staff here was friendly, helpful and efficient. I was glad to be able to be in and out of the facility in just a few minutes, and it was nice to be able to check in online before going to pick up the vehicle. The vehicle I rented, however, was a different story entirely. From the moment I got in the vehicle, there was an unpleasant smell in the vehicle and there were stains on the seats. The comfort of the seats was poor as well, as the seat felt as though I was sitting on a board for the duration of my long trip. I reported all of this to the staff when I returned the vehicle and the representative was nice enough to give me a discount on my next rental and a free upgrade on the next rental as well. All in all, I would say the staff at this Enterprise location made the rental experience a pleasant one and I would recommend this location to anyone that needs to rent a vehicle in St. Louis.

Nice staff. Not a huge selection when i went compared to other enterprise locations. but they can accommodate certain requests. Staff really seem to work to try and take care of their customers

Keegan W. & Mark ? are the two Enterprise associate representatives I interacted with. Both of them showed me superb customer service skills. I arrived and was greeted promptly. Well done!!

I don't know what was wrong but the side window had stuff all over it & I couldn't clean it off. The windshield had a film on it on the inside & that should of been cleaned prior to renting the car out. So when the sun hit it it was difficult to see out of the windshield.nThank you DR for reaching out to me and I just wanted to state that Enterprise took care of the situation appropriately and I truly appreciated it!! So now my stars would be 5! Due to their response and how they handled the situation I highly recommend Enterprise!!

IN THE TWO YEARS OF HAVING TO RENT WEEKLY I WISH I HAD STARTED WITH YOU GUYS...nNONE...NO COMPLAINTSnKEEP UP THE GOOD WORK...