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Alamo Rent A Car

600 Terminal Dr Ste 8, Louisville, KY 40209, USA

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Detailed Information

Place Types Car rental
Address 600 Terminal Dr Ste 8, Louisville, KY 40209, USA
Coordinate 38.1863356,-85.7412941
Website https://www.alamo.com/en_US/car-rental/locations/us/sdft71-loui
Rating Unknown
Compound Code 57P5+GF Louisville, KY, USA

Openning hours

Monday 6:00 AM – 12:00 AM
Tuesday 6:00 AM – 12:00 AM
Wednesday 6:00 AM – 12:00 AM
Thursday 6:00 AM – 12:00 AM
Friday 6:00 AM – 12:00 AM
Saturday 6:00 AM – 12:00 AM
Sunday 6:00 AM – 12:00 AM

Photos

Reviews

jennifer wilder (11/05/2020)

I have been trying to reach the counter at Louisville airport for days regarding lost keys. No one will answer the phone. I have filed a lost item claim. No one has gotten back to me. If my keys are still at the airport, I have someone that could pick them up. However, the lack of response won't let me get to that point. If there is an actual person there, why won't they answer the phone?

Carol Alex (06/24/2020)

Rental at Louisville airport was as expected. Car was nice and the return process was fast, but the pickup took about 25 minutes. Alamo customers were directed to the National line, which had 2 representatives working and 6 groups ahead of us, for a 20 minute wait. One of the reps kept leaving the counter to check on something for a previous customer, so at times there was just the one lady working. When we got to the counter there were another 5 groups still in line, so they were clearly too busy for the 2 representatives to effectively handle the rush. But everyone was friendly and helpful, which was appreciated!

Fran Popp (08/16/2020)

Car was in good shape. Workwell. Got us across state and back. Check-in was a little funky due to construction and lack of people to service. Staff was nice both ways. But the airport entrance Markings for rental lot return to be desired. Airport needs to Mark the rental return more clearly. We Circle the airport twice before we actually found it.

Lady A (07/28/2020)

I received the car quickly, it was clean and the employees were very nice and professional. Great environment. Thank you.

Joy Muranaka (07/07/2020)

No problems with the car, but I when I requested a price for returning the car to another location (440 mi difference), they wanted to charge me $1000. I understand paying a fee, but that was ridiculous. I wanted the change to due civil unrest at the original location and I explained it to them, but to no avail. I decided to take my chances and return to the original location. Thanks, Alamo.

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