Map
Detailed Information
- Place Types Car rental
- Address 5005 Gulf Blvd, St Pete Beach, FL 33706, USA
- Coordinate 27.7247421,-82.7408902
- Website https://www.dollar.com/loc/ll/US/FL/ST_-PETERSBURG-BEACH/5005-G
- Rating 3.4
- Compound Code P7F5+VJ St. Pete Beach, FL, USA
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 2:00 PM
- Sunday 8:00 AM – 2:00 PM
Photos
Reviews
Worst experience ever. They tried to give us a car that smelled like cigarettes, my mom explained she was allergic and could not drive that car and one of the workers tried to spray the car with febreeze like that would help. Then they gave us a dirty car with water stains on the seats, a receipt in the visor and soda splatters all on the gear shift and dash. It also smelled like mildew, when we pointed all this out they said that they don't clean cars at this location that the Tampa Airport location cleans the cars and brings them and that we should take it to the Airport and hopefully they could give us a clean car. We drive nearly 40 minutes to the airport only to find out that the employees at this location LIED and that they actually do clean cars. Then the HERTZ manager at the airport location REFUSES to exchange the car for a clean one, that she manages HERTZ, DOLLAR, AND THRIFY and she wouldn't change her mind when we asked her what we should do and proceeded to walk away. We were then on the phone with Hertz and Dollar costumer service for over 2 hours only to be told we needed to drive 2 hours to Sarasota to get a clean vehicle because the manager at the airport refused to do an exchange. Never again, spend the extra $200 at Enterprise, this company isn't worth your time.
Both ladies were very kind and happy. Kenny was very helpful also.
If i could give them zero stars i would. This company is very unprofessional. The employees didnt wear mask and when i finally got my rental it smelled bad, but i ignored it nothing air freshener wont fix little did i know it was going to get worse i drove off the lot and the car they had gave me shaked when i drived down the road i kept driving thinking it would get better, but it only got worse i went back to the rental place and told them my problem they told me it was nothing they could do because they didn't have any other full sized cars and basically told me i would have to deal with it so i left and called the company to try and swap out the car but they either hung up, left me on hold for 30 minutes , or kept switching me between different opporators. They also said since i prepaid i wouldn't be able to get my money back. Long story short i will not be returning and you should steer clear away from this company
Dollar car rental is awesome. It’s not perfect, but they make renting a car easy... the way it should be for customers... at least for me. Some other locations shutdown. I wish they had a location at the airport... but this location has pretty good staff. Most the representatives are helpful, professional, and get you what you need. Please keep this location open and keep up the good work. Yes sir I like it a lot.
The worst company by far. My family member's rental was stolen. We put in a lost claim report in. They claimed to never have found anything. Which is a complete lie. Me and my kids birth certificates, social security cards, a tax return, and other important paper work were inside of the glove box. Plus other items that were in the trunk and inside the car. Customer service is no help. We can't get in contact with a live person who is able to assist at all. No one is trying to help resolve the issue. Mind you this has been going on since September. I will never recommend them.
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