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Business Mast (01/29/2021)
Gave me a car that smells like cigarettes and claimed they had nothing else. Wouldn’t recommend them and it’s terrible that the Maserati/Ferrari uses them while your car is in the shop
b j (09/21/2019)
The way this business is run... they should be out of business.nnMy car goes in for its annual servicing. Our airbags had to be replaced too due to a recall. So we needed a replacement car because MB needed our car for at least one day.nnEnterprise really screwed up with the loaner car.nn1- The license was expired. In June! They give customers cars with expired tags on it. That's a great way to get a customer pulled over by police especially when I drive through TWO ACTIVE SCHOOL ZONES on the way to work. Just wave a red flag in front of a bull don't you.nn2- The loaner car ran terribly. Reason- The loaner car is over 2,000 miles overdue for servicing.nnHere's the punchlinenn3- After being informed of the expired tag, Enterprise said they weren't but just the sticker needed to be applied. This should have done months ago but here's the joke-nnEnterprise sends someone out to us with the sticker but they go to an address we last lived at in 2015 and NOT WHILE I WAS A MERCEDES BENZ OWNER!nnI could say more but this outfit is a bunch of losers.
Brooklyn Macey (07/27/2020)
No one answers. Trying to get a rental to pick me up because my vehicle is in the shop.
Steven Wynns (09/21/2019)
Enterprise at Palm Beach Mercedes-Benz has an elite group of people that deliver an outstanding customer experience every time I need their services, with a special mention of Daniel Grimm who welcomes you with a pleasant smile and in my interactions makes sure that I drive off with the vehicles that fits my family's needs. Thank you all!!
Melissa C (07/14/2017)
Chad assisted us with getting into a rental on Wednesday after I was rear ended in a car accident... leaving my car un-drivable. We were in and out with a brand new car in no time at all. This helped alleviate some of the stress during a very unfortunate incident.nnWe greatly appreciate the wonderful customer service, Thank you !
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