Map
Detailed Information
- Place Types Car rental
- Address 2500 Okeechobee Blvd, West Palm Beach, FL 33409, USA
- Coordinate 26.706188,-80.090416
- Website https://www.avis.com/en/locations/us/fl/west-palm-beach/p1b
- Rating 3.6
- Compound Code PW45+FR West Palm Beach, FL, US
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 4:00 PM
- Sunday 8:00 AM – 12:00 PM
Photos
Reviews
Just had a wonderful experience picking up a car there this morning. The woman and gentleman who helped us were very friendly and helpful. Very happy with our experience. Was in and out very quickly. Car was clean and ready when we arrived.
The MOST unprofessional Abis location I’ve ever seen. I’ve been all over the US, I always rent from Avis and this West Palm Beach-Okeechobee location is by far the WORST! I can to their location at 5:45pm and they closed early with no signage or heads up. I noticed the orange and black stripped hair behind the counter and knocked on the glass and the head ducked down even lower to hide from me. I came back the next day and I saw the same hair, and I asked the lady about a rental that I prepaid for and she just simply said “we don’t have any cars” snd didn’t even look at me. Now I have to wait 5-7 days for a refund because they gave away my reserved and pre paid for vehicle. I highly recommend you take the time and go to the airport location and avoid this location at ALL COST! Extremely unprofessional and rude!
We are so disappointed with the lack of professionalism with this location. Have had a minivan reservation for more than 3 weeks. Confirmed said reservation 4 days ago. On the way to pick it up, received a phone call that they don’t have the vehicle and we would need to call customer service. We made the reservation in advance as we knew this was a holiday week and rental cars would be few and far between. Customer service also was not able to find us a vehicle, but told us to go to the airport location. They too did not have a vehicle. There was no effort whatsoever from this location (Okeechobee Blvd) to help with our situation. They did not even have a manager. Apparently these are owned by franchisees and do not care about their customers and reservations. If you need a rental car book it at the airport location so you will be guaranteed customer service
AVIS EMPLOYEES ARE VERY UNPROFESSIONAL!! .nThey asked my mother about a Credit check when she ARRIVED there to pick up the Rental , they could of simply said that ON THE PHONE no one mention to her about a Credit check UNTIL SHE GOT THERE TO PICK UP THE TRUCK & I Do not think that’s Professional that just waisted are time Honestly!!!
I was hit by another driver and needed another car within the hour and this Avis car rental location really doesn't mess around!!. The parking lot is a bit of a cluster , just a warning, but they do try to get a vehicle positioned for you beforehand. I was happy with the vehicle I got considering it was last minute. I have no complaints about this location
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