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Budget Car Rental

2005 Belvedere Rd, West Palm Beach, FL 33406, USA

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Detailed Information

Place Types Car rental
Address 2005 Belvedere Rd, West Palm Beach, FL 33406, USA
Coordinate 26.692026,-80.08025
Website https://www.budget.com/en/locations/us/fl/west-palm-beach/pbi
Rating 3.2
Compound Code MWR9+RW West Palm Beach, FL, US

Openning hours

Monday 5:00 AM – 1:00 AM
Tuesday 5:00 AM – 1:00 AM
Wednesday 5:00 AM – 1:00 AM
Thursday 5:00 AM – 1:00 AM
Friday 5:00 AM – 1:00 AM
Saturday 5:00 AM – 1:00 AM
Sunday 5:00 AM – 1:00 AM

Photos

Reviews

Justin Brandt (01/22/2021)

Very friendly customer service when picking up and dropping off! I picked up my Budget rental car in Palm Beach, FL and drove down to Key West International Airport. The car was good and the interaction with the employees was very helpful at each location to make the pick up and drop off a very smooth process so I could get on the road and enjoy my vacation! Thank you!

Joel Pace (02/27/2021)

Budget at the West Palm Beach Airport, gave me a car that was not ready and made us wait on it. We waited for 25 minutes and the car still had not come. When I complained that we were still waiting we were told that it takes 15 - 20 minutes for a car to get ready, which is not true because they should give us a car that is ready or ask if we would be willing to wait. They then gave me a car that was ready but it was a compact car, I paid for a Standard car. The guy lied to me and said it was an upgrade, and I told him it was not and he knew it was not an upgrade. He told me to go back to the other guy, and he walked outside to find a vehicle and gave me an upgrade to a SUV, but it had a dent on the side and was not full of gas. We were tired of waiting and decided to take the SUV. This all took 45 minutes from the time we were handed the paper work. This is totally unacceptable and a customer should never have to wait on a car that is not ready, unless the customer is asked first. We were totally unhappy with this rental experience. We had not used Budget in a long time. Based on this experience, I could not recommend Budget to a friend.

Monica Eisel (01/24/2021)

Super friendly and helpful staff. I've never been to the area and was given excellent directions. The shuttle is brilliant! And the price for a week was better than I was expecting, so YAY!!!

Derrick Purcell (12/28/2020)

I think that third party users get a different set of cars to choose from. Second time seeing this. Same treatment from another rental. Front headlight driver side was out. At budget. Manager was nice though. Got us in and out. Would have returned the truck for another one but the line was too long.

Hamil Del Valle Machin (02/17/2021)

To begin with, the man who attended me seems to have just woken up. Very bad customer service. He didn't explain anything to me, maybe they think that everyone knows the procedure of renting a car. The others employees looks a lot friendly and with more knowledge. The car he assigned me had over 53,000 miles and when I drove it, it felt awful. and when I arrive at my destination I realize that the car had the tires without grip. Thank God it didn't rain during those days. Because surely an accident would have had. Anyway, from this bad experience, I learned. Finally I would say I had better experiences with other providers in west palm.

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