Map
Detailed Information
- Place Types Car rental
- Address 2324 W Fairbanks Ave, Winter Park, FL 32789, USA
- Coordinate 28.5927676,-81.38069
- Website http://www.hertz.com/
- Rating 3
- Compound Code HJV9+4P Winter Park, FL, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Reviews
Hertz managed to fulfill my request for a last-minute rental with a very good car. The personnel was very professional. I had no problems extending the rental twice - done very easily online. The location, right off I-4 is very convenient. I will definitely rent from there again.
Awful ZERO customer service. Rented a car online as a HERTZ gold member. Car was confirmed for pickup. We I arrived they had given my car away. They kept giving different excuses.nn1. You reserved the car when we were closed and we didn't have availability. I responded I went thru my Hertz app. So your availability is listed there! Lie #1nn2. You have a 2 hour window to pick up the car. I actually walked in 2 hours and 1 min from the pickup time. He didn't realize that! So when I pointed that out I said you just gave my car away? Your not calling me to see where I at. Lie #2nn3. We are sold out all over Orlando. Lie #3nnAhhh then the actual story came out he gave the car away to a customer that walked in the door and they didn't care about the reservation!nnSo here we are with a 1 star rating. Avoid this location they are not run professionally. Deal directly with the airport or some other location.
I am only renting cars when I am on a vacation.And nobody wants problems during their vacation.nnWhen I went to pick up my rental convertible car, there was no convertible one at all. I made the appointment for a convertible Camaro but they couldn’t find one.nnEventually I accepted to get another car but l realized that the car is smelling too heavy just like cigarette inside.nnI called them at least 7 times, every time they told me that they will be calling me back when they find another car for me. My phone never ever ring once.nnI guess I will never rent from Hertz again since it was my worst experience.
Great service.. In and out with no problem. Great location right off exit ramp. Would definitely use again.
No stars would be this ridiculous rental cars. Rating. They are a complete joke. Don't waste your time or money!
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