Map
Detailed Information
- Place Types Car rental
- Address 225 Shorecrest Dr, Altamonte Springs, FL 32701, USA
- Coordinate 28.664576,-81.38579
- Website https://www.budget.com/en/locations/us/fl/altamonte-springs/m02
- Rating 3.6
- Compound Code MJ77+RM Altamonte Springs, FL,
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 4:00 PM
- Sunday 9:00 AM – 1:00 PM
Photos
Reviews
Customer service agent seemed annoyed to do his job or even answer any of my questions. I just left and will NOT be renting here
Bad customer service. I wanted to exchange the car I rented for 4 days, which I originally didn't want the next day.nI had to wait 40 minute because Mr. Castillo the manager was out to lunch. After explaining the issue to Mr. Castillo he seem bother that I wanted to switch to another car. He got passive aggressive when he was doing the paper work for the other car. I then decide I didn't want the car. I will never go back again. Another customer walked in with same issue.
I use this location of budget frequently. Cars are always nice and clean and there rarely is a wait for service
My experience here was HORRIBLE to say the least! The customer service reps were late coming to work and my car was dirty! About 20 minutes into my trip, a warning light came on. I immediately called customer service and they said they would give me $10 for it! Didn’t ask what the warning message light was just $10 for my safety! When I returned the car at 9am the next morning (Because that’s what time they open on Sunday’s) the rep said he would still charge me an entire day since I wasn’t there at 8am....even though he wouldn’t have been either because they weren’t open!!!!! I will NEVER rent from this budget or ANY budget EVER AGAIN. I will stick with Enterprise who I can ensure will give me a sense of safety and professionalism!
Its acceptable.
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