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Enterprise Rent-A-Car

99 Eglin Pkwy NE # 26, Fort Walton Beach, FL 32548, USA

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Detailed Information

Place Types Car rental
Address 99 Eglin Pkwy NE # 26, Fort Walton Beach, FL 32548, USA
Coordinate 30.4194761,-86.6064792
Website https://www.enterprise.com/en/car-rental/locations/us/fl/fort-w
Rating 3.8
Compound Code C99V+QC Fort Walton Beach, FL,

Openning hours

Monday 7:30 AM – 6:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 6:00 PM
Friday 7:30 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday 12:00 – 3:00 PM

Photos

Reviews

Jodi Zellers (03/30/2021)

I have issues with this branch every single time, which is my own fault for ever coming back. Called yesterday to confirm my reservation & availability. Was assured all was good to go. Get here after dropping my vehicle off for repairs and they don’t know when or even if they will get vehicles in today. Been waiting outside for almost 3 hours and still no vehicle. Don’t waste your time.nnEdit: I did get a vehicle after 2 hours & 45 minutes of waiting. Big thanks to Eden for his patience and helping me get into a car as soon as it was available. He has great customer service and was the only saving grace of this whole debacle.

Joe Oglesby (03/26/2021)

I had reserved a large SUV and when I arrived I was given a small SUV that was difficult to get 4 adults and luggage in. This was a non airport location in Ft. Walton Beach. As we drove away we noticed how filthy the vehicle was and we were about 2 blocks away so I called to see if we could get a different vehicle and nobody answer the phone. This went on for the entire 4 days we had the vehicle no answer at the pick up location. When I dropped it off at the airport the person at the counter told me she couldn't do anything about my complaint and that I would have to call the location we picked it up at. Enterprise is a big company and each location is responsible for their own rentals? Seems odd? I took video of the dirt and caked mud inside the vehicle to share with Enterprise and no one seemed to care. I called the customer service number when i returned home and the person at Enterprise said I will pass it to the correct department and they will call you. That was 2 weeks ago and nothing. The Ft. Walton Beach office also seemed i dirty and unorganized. Back to Hertz for me.

Yilmaz Arslan (09/12/2020)

The staff was fast and friendly they did a great job

Bryan Rich (09/19/2020)

Rental was dirty and I extended to a full week and paid day for day rate instead of weekly

Andrew Smith (03/23/2021)

Decent location. Mostly accommodating. I was told by a manager that I wouldn't be charged a drop fee if I brought my car to this location instead of another. Ended up having to convince the guy checking me in to speak with his manager. Fee was waived eventually but what a hassle especially after changing my plans to do the car here and being told it was okay. They should have better communication amongst themselves.

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