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Alamo Rent A Car

4332 Collins Ave Suite 104, Miami Beach, FL 33140, USA

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Detailed Information

Place Types Car rental
Address 4332 Collins Ave Suite 104, Miami Beach, FL 33140, USA
Coordinate 25.8150322,-80.1232738
Website https://www.alamo.com/en/car-rental-locations/us/fl/miami-beach
Rating 3.6
Compound Code RV8G+2M Miami Beach, FL, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday 9:00 AM – 1:00 PM

Photos

Reviews

Chris Miles (03/01/2021)

David (agent), was very helpful with me, he was kind and considerate. The problem is not the staff, it's that the site is short of employees to handle the customers. I would recommend the management of the rental car agency to have at least 5 customer service agents during peak hours to handle the bottle neck of customers. Upper and middle management needs to support the front line agents with more assets.

Molly Jackson (03/03/2021)

Horrible customer service. Ridiculously high holds on your credit card as well. Uber to the airport and rent a car from there, easy and you can use a debit card. “Manager” was anything but helpful.

stephanie mangina (03/21/2021)

NEVER GO HERE, NO STARS ARE DESERVED!! If I could rate them negative stars I would. When I booked a car for my trip in Miami and showed up for my reservation they told me there were no more available cars ! They took my name down on a list and told me they would call when they received more because supposedly they receive two to three cars every hour ..... I never received a call and when I showed up to ask how far down on the list my name was they were closed. I caught the employee walking out and he explained that they didn’t have the car and to come back tomorrow. Miami may be a busy place but if a car company can’t keep up with amount of reservations they make then don’t allow me to book it or simply send an email letting me know. I had to waste money on a Uber for them to tell me I would not be getting a car that I had already reserved!!!! NEVER GO HERE. The staff didn’t even direct me to another location that could help or give me options they simply told me they don’t have cars to come back another day! Extremely unprofessional and highly disgusted. Worst part is I wasn’t the only one in that list people from A MONTH AGO reserved a car and didn’t receive one . So just stay away

Jeffrey Calixto (03/20/2021)

Was first time renting a car and honestly easy process. Got upgraded to a rav 4 for free. Overall smooth and easy

JDaniel Aguilar P. (03/16/2021)

If I could give a 0 star rating, I would. When you book the car they ask you the time you will pick it up in order to have it available one will think but NOT!!! Got there on time and a lady with a terrible attitude just said they work based on a first come first served basis and if theres no cars available you are offered the ones they have either by paying the difference or just accepting the downgrade. She tried to charge an extra $300 from an intermedite to a regular SUV. Definitely will not be using Alamo anytime soon

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