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National Car Rental

4332 Collins Ave Suite 104, Miami Beach, FL 33140, USA

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Detailed Information

Place Types Car rental
Address 4332 Collins Ave Suite 104, Miami Beach, FL 33140, USA
Coordinate 25.8152884,-80.1229458
Website https://www.nationalcar.com/en/car-rental/locations/us/fl/miami
Rating 2.7
Compound Code RV8G+4R Miami Beach, FL, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday 9:00 AM – 1:00 PM

Photos

Reviews

Coy Cowan (12/29/2020)

We arrived early for our car reservation but there was an extremely long line outside. We waited for about 2 hours to finally get helped and ultimately did not get the vehicle we reserved. It would have been nice to get some reassurance from staff for the wait, but numerous staff members were very short and not willing to explain what was going on. This took a big chunk out of our day for our vacation.nnWe are also executive members and there were no benefits available to us at this branch. If you are needing to get going fast I would not recommend this location.

Andrew Reilly (01/10/2021)

Don't give these people a penny of your money. Waited an hour in line only to be told they did not have the car we booked, even though the system allowed the booking. We agreed to take a different class of car instead so the guy goes to the back for 30 minutes while the line grows outside. Comes back then refuses to honor the price quoted online for that class of car. Other people in line were also complaining about the various ways they are being screwed over or the extremely long wait. If you want to be treated fairly, respectfully and ethically don't come here.

Roger Lüscher (11/24/2020)

I had gotten my rental car confirmation by email and based upon the car availability I booked my non-refundable hotel on Key West. Just received a call from National that my car is not available for tomorrow due to the fact that they are overbooked. And this as an Emerald Club Member. Never happened to me with other National offices. Totally unacceptable!

Philipp Dudchuk (11/27/2020)

Don’t rent here. We never got a car after waiting for 2 hours. The location was overbooked, customers with upcoming reservations were given zero notice ahead of time. The agents are extremely rude (avoid Marvin in particular). We ended up renting from a different provider.

Adam Prejean (12/29/2020)

Absolutely terrible. When you arrive you have to stand on the sidewalk for 30min before they let you in. Then they have very little cars actually available.. and act like it is a joke that you want a premium car. Employee had a serious attitude and was rude. Place is also dirty.

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