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Hertz

1290 W 49th St, Hialeah, FL 33012, USA

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Detailed Information

Place Types Car rental
Address 1290 W 49th St, Hialeah, FL 33012, USA
Coordinate 25.8663262,-80.3087851
Website http://www.hertz.com/rentacar/location/unitedstates/florida/mia
Rating 3.7
Compound Code VM8R+GF Hialeah, FL, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Rick Stone (03/20/2021)

Worst experience ever. We were staying in a local hotel and moving to another hotel in Palm beach the next day. Booked a reservation online for a mini van. Took an Uber there the next day and was told that they didn't have our minivan (or any vehicles) to rent to us. We then had to take another Uber back to our hotel, and then a $180 Uber to Palm Beach. What is the point in having a reservation??????? Not sure if this is how Hertz operates all of their locations, but this place is a complete joke.

Lauren Bernstein (12/10/2020)

I walk in he never spoke to me. Then assume I speak Spanish. Assume the national language(English) till a person say otherwise. Never said hello or please wait. Walks into the back then speaks.Then he tries telling me a midsize is bigger then a standard. Ur job is to rent cars so know ur cars. He tells me they don’t have what I’m paying for. Which was standard suv. Offer me a Altima for 50 more then what I would have paid. Come on he saw my reservation he could have called and said something he saw my name in the system . Also all he cared about was if I was was a insurance claim smh. Assuming I had a wreck smh. I drive just fine my car is in the shop

Odalys Torres (03/25/2021)

They're not local only airports and hardly never have car available

Abel Iraola (01/06/2020)

Never, ever will trust this location or Hertz again. Rented a car in October for use in December. Prepaid, meaning they already had my money and the rental was confirmed. Rental date comes around and they have zero cars available at 7:30 am when they open. Staff encouraged me to wait for a car. Closing time comes around and there are still no cars. Only solution staff provided was to keep waiting, and then to come again the next day (when the same thing would probably happen). Had to borrow a family friend's car for a long trip and missed an entire day of our vacation (not to mention hotel stay, which of course Hertz does not see as their problem). Horrific service all around. And for what it's worth, this happened to nearly everyone else who rented a car that date. These people are clueless. Do not rely on them if you're hoping to leave for your vacation or important appointment on time.

Leylany Mejias (07/03/2020)

I was sent here from body shop because Hertz on 36 st was closed..the hialeah one said it was open till 430..as I was driving I was calling to let them know I was returning a rental, it was 3:45pm and no one was picking up phones, as I rushed I got there at 4:05 fell on their sidewalk to get to door..messed up knee n elbow. They were closed..they left earlier than stated. Luckily the Miami lakes office helped me n they were open till 5 as posted and were professional.

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