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Enterprise Rent-A-Car

448 SW 10th St, Ocala, FL 34471, USA

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Detailed Information

Place Types Car rental
Address 448 SW 10th St, Ocala, FL 34471, USA
Coordinate 29.1787025,-82.1411718
Website https://www.enterprise.com/en/car-rental/locations/us/fl/downto
Rating 3.7
Compound Code 5VH5+FG Ocala, FL, USA

Openning hours

Monday 7:30 AM – 6:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 6:00 PM
Friday 7:30 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Courtney Benedict (06/30/2020)

It was very easy to reserve online... I went to the place 30 minutes before close and I was in and out in less than 20 minutes the agent was thorough and very nice and the return was even faster.. the car was amazing it was smooth and clean and had apple play and lane assist!! I made it to Georgia and back safely and affordably with my baby and I am very satisfied overall!!! I will definitely be back my next trip!

Doug Engle (08/15/2020)

I would like to thank Enterprise Rent-A-Car in Ocala for ruining our trip today.nI reserved a Suburban two weeks ago to take our son to College. I arrived at the facility on SR200 near Pine Ave. @ 10 a.m. to pick up the vehicle and it was not there.nThey did not apologize and I will never use Enterprise every again. PLEASE BOYCOTT Enterprise Rent-A-Car!!!!!!nIf I had a choice, I wouldn't even give them one star, but it won't allow me to post the review with out a star. Again, they don't even deserve a star.

Willie Poole (03/03/2021)

I was not please with what transpired with this rental... My very first time, after moving to a new city and area, but never the less, my first issue was to the extent that the deposit was raised from 200 - 300... I could have overlooked, but never the less, I transferred enough to cover the rental of the agreement from online... My disposition was to the extent that the branch manger was not willing to give me a one time forgiveness, after not being aware that the deposit was now 300 dollars, and all deluxe rental must go on a credit card, verses debit... Therefore, I felt for customer satisfaction, I should have been allowed to keep the rental as agreed, instead of going down to a lower rental due to the credit card not having the sufficient funds.. If I would have known in advance, I would have ensured that the sufficient funds would have been on the credit card that was being used to rent the car.. Therefore, this would be my last time using that location... I will go to another location in the future for a rental...

Rodney Har (10/01/2020)

I have rented from enterprise for years.. I had a issue with my licences being out of state. Ok that was fine. My husband had a state issued license. 8 proofs of residency. But because we only have 1 actual utility bill, because the utilities are included with our monthly rent payment. In which we had the lease to show that. But she talked down to us like we couldn't afford to rent from them.. telling us not to bring her a bill with past due balances listed on it, or a prepaid bill. I will NEVER rent from enterprise again.. I went to avis and got a rental for $200 LESS than what I was paying through enterprise even after redeeming my points.. The Guy Avis treated us like royalty and had us out the door in 10 minutes.. would highly recommend Avis! It is not the policy at enterprise might have it is the way she presented it. Talking down to us..

Luke Medina (03/08/2021)

Car said it was clean it wasn’t there was receipts in the middle console back seat had sand all over it and the paper saying it was cleaned and free wipe that the car comes with from the previous renter was still in glove box used and wrapper in trash had to stop and clean before picking up family for trip normally don’t have a problem but this time I don’t know if it was someone being lazy or a mix up I mean staff was nice and the car wouldn’t let me go over 65 kept telling me it was at max speed limit so interstate was kinda weird for $331 I was not happy would give one star but the pretty lady who helped me was super nice ps I forgot to return the car with the sunglasses I found in the sunglasses holder with the car better not charge me extra

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