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Hertz

970 SW 6th Ave, Ocala, FL 34471, USA

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Detailed Information

Place Types Car rental
Address 970 SW 6th Ave, Ocala, FL 34471, USA
Coordinate 29.1795835,-82.1436726
Website http://www.hertz.com/rentacar/location/unitedstates/florida/oca
Rating 3.3
Compound Code 5VH4+RG Ocala, FL, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Dragoness Nat (01/04/2021)

I had an awesome experience with grabbing a rental from this location. They were very fast and accommodating and I even scored a free upgrade since they didn't have my original class ready for me! The woman that I worked with was very knowledgeable and Alex was very kind. Returning the car despite keeping it an extra couple days was hassle free and still had my discounted rate applied. Amazing ! ud83dudc4cud83cudffd

Gregory Bernt (12/07/2020)

I had a very hectic situation with returning a vehicle to the Orlando airport and the main Hertz customer service line was making it extremely difficult. I also couldn’t get anybody on the phone at the airport location. I drove the rental up to the Ocala office and manager Alex saved the day. He was incredibly kind and understanding and made the location drop off process seamless. His staff was also nice and helpful. It was refreshing to deal with great staff members face to face. I highly recommend this location.

rj k (02/18/2021)

Cheapest in ocala. Little slow on the service. But very informative and helpful.

Jamie Rowland (12/27/2020)

The lady working at the 6th Ave location in Ocala Florida saved our families vacation after the Orlando Airport Location gave us the wrong vehicle for us and our 5 children. She was so friendly, nice and caring. I highly recommend them.

Kristi Clapper (01/12/2021)

Alex, the Branch Manager was AWESOME! I had some issues with the website when I booked online which in turn Hertz Customer Service agents (multiple because I got hung up on 3 times) told me it was going to be an additional charge of close to $1,000 to change my reservation! I was never able to solve the problem with them since I kept getting hung up on after a 20 minute hold each time. I finally resorted to just calling the location I was returning the car to (this location in Ocala) and thank God I got ahold of Alex who was more than accommodating and very professional with his problem solving abilities as a manager. He handled the problem like it was no big deal (unlike all the other customer service agents I spoke with) and assured me everything would be all good, which is was! So thankful for Alex and him helping us out. Would definitely rent a car with Hertz again just because of Alex!

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