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Hertz

5500 Pensacola Blvd, Pensacola, FL 32505, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 4:00 PM
  • Tuesday 8:00 AM – 4:00 PM
  • Wednesday 8:00 AM – 4:00 PM
  • Thursday 8:00 AM – 4:00 PM
  • Friday 8:00 AM – 4:00 PM
  • Saturday 9:00 AM – 12:00 PM
  • Sunday Closed
Photos
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Reviews
Nick The local Guide (03/10/2021)
Rented a car without any issues. Turned it in without any issues. Make sure you fill the tank up before you return the car because they charge $10 per gallon to fill it back up. All in all a great experience.
Aaron Lorentz (04/06/2021)
The worst. Made reservation. Went to counter at airport, and they said I had to go to the Hertz 5 miles away. No shuttle, so had to take taxi for $20. A taxi to rent from Hertz!!?? Then I get to other location and they have no cars. They said they haven’t had cars all day but would call us when they do. What the hell is the point of a reservation!!?? Hertz is the worst!!nnAt least the reps were nice about the issue, and discounted a bit.
dan katz (04/08/2021)
Zero stars. NOT WORTH IT!!!! This is hands down the worst service I have ever received. Please be cautious of fraudulent practices, as I will be filing a report with BBB.nnWhen making my reservation it was for 5pm and my flight arrived at 430 so I asked if it was a hard stop or if running a couple minutes late would be ok. I was told it would be fine as long as I called. At 2pm same day I called and told it was fine again. My flight was delayed and I called at 450 and was told they lock the doors at 5 sharp and refused to help. My Uber arrived at 506 and the door was locked and there was no one there. 800 number is impossible to reach a person.nnThis cost me a fortune. NOT WORTH IT!!!! Recommend just going to the airport or other rental services in the area
Alex Bickers (04/03/2021)
Absolute joke of a company and branch. Had a reservation. Came to pick up and low and behold no cars. Never even called me to let me know that there was no inventory. Staff was laughing about the situation and high fiving about getting sales when there were no cars. Store was absolutely filthy and property was over grown with weeds.nnCompletely ridiculous. Company should be ashamed. I was one of three families stranded by this pathetic excuse for a company.
Morgan Mcenaney (02/04/2021)
No service. No compassion. Absolutely do not use these inhuman jerks unless you have no other options.
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