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Avis Car Rental

2430 Airport Blvd, Pensacola, FL 32504, USA

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Detailed Information

Place Types Car rental
Address 2430 Airport Blvd, Pensacola, FL 32504, USA
Coordinate 30.476213,-87.1939
Website https://www.avis.com/en/locations/us/fl/pensacola/pns
Rating 3.6
Compound Code FRG4+FC Pensacola, FL, USA

Openning hours

Monday 7:00 AM – 11:00 PM
Tuesday 7:00 AM – 11:00 PM
Wednesday 7:00 AM – 11:00 PM
Thursday 7:00 AM – 11:00 PM
Friday 7:00 AM – 11:00 PM
Saturday 7:00 AM – 11:00 PM
Sunday 7:00 AM – 11:00 PM

Photos

Reviews

Chelsea Zwick (04/02/2021)

Haven’t picked up our car yet, but maybe posting a negative review will get our problem solved quicker than customer service. Our flight was changed by Southwest and now no one seems to be able to modify our car rental reservation. We have called multiple phone numbers with both companies, talked to a dozen different people. We are now being told we aren’t even guaranteed a vehicle at the normal reservation time. It makes zero sense. If we weren’t flying will small kids, this wouldn’t be as big of an issue. But the customer service responses we’ve gotten today have been extremely disappointing. Nothing seems certain, and it’s apparently impossible to speak with someone that actually works AT the counter we will be picking up from tomorrow. What a joke. Last time we make this mistake.

Allison Dugas (10/27/2020)

Oct 9: If you want to stand at the exact same place in line for 2hrs with no progress then this is the place for you. First time here and couldn't even get TO the counter to rent anything.nnUpdate Oct 25: We have a discount for using this service and called to try to reserve a vehicle ahead of time. They refused us over the phone. At this point, we have never even been able to use this service, and likely never will as a result of their business ethic - or, rather, the lack thereof.nnIt appears that they do not like money.

Regina Ruegg (09/18/2020)

When we picked up the van, I had reserved it over a month before including the time we would be arriving. When we got there, we had to wait another 20 minutes for them to go get our rental. We never changed anything so it was frustrating having to wait that long for them to go get it when they knew we were coming. Returning the vehicle was convenient. The van itself was great also.

Paul Melnik (02/09/2021)

Based on my experience with Avis this time and in times prior I would definitely recommend the company to fellow colleagues and Friends. The reason why is because the people that I deal with in the company are outstanding in their work and very kind is there a customer service.

Jameel Ahmad Brown (01/03/2021)

Our car smelled strongly of smoke and the cleaner used to attempt to rid the car of the smell, unsuccessfully. The vehicle had numerous signs of external damage to include dings, scratches, surface defects and dents. The tires were virtually bald, putting us at risk of a flat tire. There were greater than 46,000 miles on the car, a first in my 20 years of car rentals. The car shook at speeds above 35 mph and felt unstable. The passenger's vanity mirror was cracked, adding to the dilapidation of the car's presentation and our experience. The electronic key worked only one-third of the time. My family and I felt unsafe and aesthetically dissatisfied all-together. Needless-to-say, it was the worst car rental experience I've ever had.

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