Map
Detailed Information
- Place Types Car rental
- Address 730 W University Ave, Gainesville, FL 32601, USA
- Coordinate 29.6523875,-82.3327528
- Website https://www.enterprise.com/en/car-rental/locations/us/fl/gaines
- Rating 4.2
- Compound Code MM28+XV Gainesville, FL, USA
Openning hours
- Monday 7:30 AM – 6:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 6:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
I’ve always received EXCELLENT service at this location. I see other people saying they’ve showed up for reservations and there weren’t any cars but the location always explains that if you don’t book at least 24 hour in advance and even earlier for holidays there’s a possibility they may not have any regardless of what they system says. Taylor does a great job at keeping customers satisfied and goes out of her way to deliver great customer service. I would definitely suggest renting from this location!
Was not happy with my experience with this place at all. Chose to pay $20 more a day over the rates I would have paid @ airport so I could get a pickup at my office 8 blocks away from this location. Upon requesting a pickup well in advance I was told they only did pickups for customers at body shops, mechanics and dealerships. And that furthermore they were short-staffed and would have to close the location to pick me up.Imagine my surprise to find 2 rental agents & a detail guy working when I arrived to pick up my car. Then when I wanted to extend my overpriced rental for a day, I was told I would have to return it early (my return time was 4:30) because they close at noon on Saturdays. Do not recommend.
Taylor and Mckenzie did an excellent job at catering to the needs of me and my family. Service was quick and efficient. I was in an auto accident and needed a rental, definitely a stressful situation. However, these two young women provided the best enterprise experience I have ever had. Thank y’all for your quality customer service! This will definitely be my new go to location!
Thank you McKenzie for your professionalism, high quality customer service, and empathy for my situation. I appreciate you and your help. If I ever need another rental I am for sure going here and will likewise refer all my friends and family. Thanks again.
Always great service at this Gainesville location (University Avenue). They are short on staff due to the pandemic and don't get as many cars as they did before. When they could only offer me a van, they worked with me on gas. And the next time, they remembered that I don't like driving vans, so they upgraded me to a Cadillac SUV at no cost. It's only been great service with this location. I highly recommend if you want good service.
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