Enterprise Rent-A-Car

Austin was extremely professional and so helpful. The guys took a lot of care in making sure the car I received was clean and I was happy. Great customer service.

Pick up and drop off we’re seamless and the vehicle was clean. Everyone I worked with was professional and nice.

My overall experience was pretty good. However, we I got a call to come in my reservation I was told I wouldn’t be able to rent the vehicle due to my age. I have been renting through USAA who provides me an underage waiver. The representative who called me informed me that was something he had never heard of and I needed someone else to pick up the vehicle. After sitting on the phone for over an hour I was able to find someone who knew what they were talking about and rent me the vehicle.

Fast and friendly service. It was raining when I picked my rental up and my service representative pulled the van up to the door for me. The only issue I had was the radio did not have Bluetooth connectivity. Other than that it was a great experience.

Usually enterprise doesn’t disappoint me but this location disappointed twice .. been here on a long weekend and they didn’t had the car I was looking for .. the only car they had was a midsize suv which I never would have taken anyways.. there were no other options nor they are willing to give an upgrade or something .. had to go back disappointed.. always been an enterprise customer ... surely not this branch..