Home United States Ohio AAA Forest Park District Office

AAA Forest Park District Office

12000 Chase Plaza Dr, Cincinnati, OH 45240, USA

Map

Detailed Information

Place Types Car rental
Address 12000 Chase Plaza Dr, Cincinnati, OH 45240, USA
Coordinate 39.2974799,-84.5246789
Website http://ohiovalley.aaa.com/
Rating 3.9
Compound Code 7FWG+X4 Cincinnati, OH, USA

Openning hours

Monday 7:30 AM – 7:00 PM
Tuesday 7:30 AM – 7:00 PM
Wednesday 7:30 AM – 7:00 PM
Thursday 7:30 AM – 7:00 PM
Friday 7:30 AM – 7:00 PM
Saturday 7:30 AM – 4:00 PM
Sunday Closed

Reviews

Alex Burnside (09/23/2020)

Helped me get my ez pass. Quick and kind.

Todd Capito (02/05/2020)

Brought vehicle in for wheel alignment. Was called a while later and told I needed four new tires, after explaining that new tires were not in the budget, agreed to just pick up vehicle. Was called back immediately and told that the alignment would be performed, $89.99. Arrived to pick up from service, alignment could not be performed, but was charge $69.99. No courtesy call stating service could not be performed after all. Basically paid $70 bucks for a receipt stating that wheel alignment could not be done. One star too many!

Barbara Liversedge (10/26/2019)

Recently my wife and I were on our way to the Airstream factory (travel trailer) for some work. My tire sensors on the trailer started beeping (low pressure in all 4 tires), we asked for directions to a tire shop and was directed to Bob Sumerel. The shop was close to our campground. Parked on street and ran in to explain our problem. The tech guided me into their lot right in front of the shop doors, he came out with hose (long enough to reach all 4 tires) they were all around 35 - 40 psi. Should have been 70. He topped them all up and when I asked how much, he said no charge! He was so glad to be able to help us. Oh, and then he helped me as I backed out of their very crowded lot. Excellent, excellent, excellent... you don’t find this kind of service any more!!

Peggy Bowman (07/12/2019)

If I could leave a negative number I would. Absolutely the worse service I’ve ever received. I have AAA premier which gives me a “free” battery if needed. When the AAA service truck didn’t have the appropriate size they sent me to Bob Sumerel, which being a AAA service group was fully aware of the AAA credit up to $125. I was informed that my car was finished and ready for pick up. Upon arrival I could see my car parked on their lot. My bill, $243. When I questioned this, being almost $100 more than AAA’s credit I told it was the only battery that would fit (not true, there are batteries available in my cars size starting around $90). When asked why I wasn’t called, I was informed that I had not given them time to call them - even though the overpriced battery was already installed, my car was on the lot, the front desk had my key and I had been informed by their front desk the car was ready. The managers solution was that Bob Sumerel could remove the new battery and reinstall my old one. Which, is what I should have done and had the car towed to Ulmers!nnWORSE customer service ever!! And not truthful.