Enterprise Rent-A-Car

Perfect!

Enterprise Rental service was wonderful. The car was clean and pleasant. The staff were friendly and helpful. The process was seamless. Will definitely use them again!

Enterprise has never let me down. Went back to my home state NY after a few years and the ROC representative was welcoming and offered great customer service. He even gave me an upgrade out of the blue. Kudos, to the gentleman for great service and no hassles. Best deal out of all the rental companies in ROC to pick up and drop off in BUF.

The customer service rep was very helpful and understanding of my needs. Gave me directions for drop off and best car for a short lease.nGreat service and price!

When we arrived on a Friday to pick up our car, there was no car for us. Not Enterprises fault since some customers do not return their rentals on time. Josh was very apologetic and said he would make it up to us. And did he ever! He gave us and upgrade to a Nissan Armada and a free day. Josh did everything he could to make sure we were satisfied. But I must admit that after driving the Armada for a week I am not a fan of the vehicle. Ride seemed a little stiff. Every bump we hit and I felt like the vehicle was swaying. The GPS was difficult to figure out and on the way to our destination we had no audio from it. Too many buttons for my taste. But I would choose Enterprise again, but not the Armada.