Map
Detailed Information
- Place Types Car rental
- Address 15 Elmgrove Park, Rochester, NY 14624, USA
- Coordinate 43.1607428,-77.7333343
- Website http://www.hertz.com/rentacar/location/unitedstates/newyork/roc
- Rating 3.4
- Compound Code 5768+7M Rochester, NY, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Salesperson was totally professional and easy to work with. Answered all questions and concerns. Highly recommend this young man..Definitely a 10
I rented a SUV for a month back in September/October and Carlie and Karl went above and beyond to make me happy! They were wonderful. I was very happy with my Nissan SUV month rental. Thank you again!
I booked a car through this company five days ago and I booked it for this specific location. When I came to pick up the car, they didn't have any cars for me and they were very unprofessional when they spoke to me, they basically told me to kick rocks. I would never want anyone to come here, PLEASE DON'T WASTE YOUR TIME!
Great service! Picked me up too!
Rented a car for a Saturday pick up. Even received a confirmation email. My family was all packed and ready to go on our 10 day vacation. Arriving at our scheduled time to pick up, only to see a closed building. Called Hertz, and guess what they did for me? NOTHING! Oh wait they did offer me to pick up a car in Buffalo NY if I wanted to (65 miles from where I was) for double the price I paid originally. The level of professionalism and customer service was disgusting. They even tried to charge a fee for canceling my reservation! What? There wasn’t a car for me to pick up! I will NEVER use this company again. Luckily I called Enterprise and they saved the day, had a car ready for me in 30 minutes!
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