Hertz

The hours need to be updated on this page and google. They open at 9 am, not 7:30 am.nnJosh, works here and he is FANTASTIC! Extremely helpful and patient. He made the whole experience of Hertz better for someone who has only rented here a handful of times.

Worst Car renting experience EVER!!!!nnI reserved a Nissan Rogue from Hertz on Cary Avenue in Staten Island, New York.  When I get to the place, they try to give me a Nissan Kicks saying it is the same size as the Rogue. I was completely pissed and informed them that I needed a similar sized vehicle, and if they do not have it that they should give me one of the other larger vehicles you have on the lot, which I am not paying more for because this reservation confirmed you will have a vehicle similar size.  So Hetz gives me a GMC Terrain which is equal size as the Nissan Rogue.  The vehicle was filthy, my wife and I had to clean the inside of the vehicle.  They also charged us more for this vehicle. Because we were pressed with time, we needed to get the rest of the family and head out on the road.  Once we get to our destination the oil engine light pops on.  So I scrolled through the digital dashboard and notice the oil showed 0%.nnLuckily we were able to make it back home safely last night on 0% oil.  I will NEVER give my business to them EVER again.

I had a reservation for a full size car, and I called 2 hours before arriving to make sure they have the car available when i will arrive, I when I arrived they didn't a full size available for me. And they had other SUV's in the parking lot and they didn't wanted to upgrade me to it even I am a president cercel member.nSo I ended with out a car for my weekend.nThe people were acting to me very nasty.nI would not recomend nobody to use this location. And if you have a reservation there cancel it and rebook at a different location even for a little more expensive price.nI'm never again using that location.

Bad people!!nThey swiped my card on huge amount on underage fee without asking me at all, and after getting an email that i paid in full and that i have to pay 0 at countern,and they still think they did what's normal. Also swiped for two hours late eventhough i brought it back on time, only they had told to come in the beginning 2 hours early cause of snow storm.nANIMALS!

Good customer service. Price of cars were reasonable