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Enterprise Rent-A-Car

12337 Illinois Rte 59 Unit 135, Plainfield, IL 60585, USA

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Detailed Information

Place Types Car rental
Address 12337 Illinois Rte 59 Unit 135, Plainfield, IL 60585, USA
Coordinate 41.6571973,-88.2025014
Website https://www.enterprise.com/en/car-rental/locations/us/il/plainf
Rating 3.8
Compound Code MQ4W+VX Plainfield, IL, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Duston Detrick (02/16/2021)

Don’t believe “it’s only a few dollars extra per day” Insurance gave us 30 per day, we were told the “upgrade” car would only cost $2 per day extra. This would be a $60 fee to have a “upgraded” car for the 30 days. Our final bill was $166 as hidden fees came with the $2 per day. Be honest, it’s 5.50 a day and something I wouldn’t have done if told honestly. This person got an “up sell” of $100 by being sneaky!nnGo somewhere else.

Daniel Patriquin (12/18/2020)

I rented a vehicle from this place due to my personal vehicle being involved in a accident. The first rented vehicle was great! No complaints. Then while driving home I received a phone call from enterprise. Stating they sold the vehicle and I needed to return the rented suv. I told them no problem, but I would need another suv. They told me no problem. So I ended up bringing the first vehicle in, they in return gave me another vehicle. This vehicle smells of smoke. I have tried to explain to them that I have a newborn baby and I can’t put my child in a vehicle that smells this way. I have called them for 3 straight days and have gotten nowhere. I still have this same vehicle. If my insurance didn’t use enterprise, I would not be using them. The worst customer service I have ever seen! I will be reporting this business to the better business. I will also continue to leave negative feedback wherever I can. I will be dropping this vehicle off tomorrow, still did not receive a different vehicle, nor did I ever get another call back from this company. This place is one of the worst businesses I have ever done business with. I will never rent another vehicle from this place again!

Ronald Parungao (11/03/2020)

Great, friendly people. Able to help us out and accommodate us for over 2 months during very long car repair progress. Thank you for great service!

Angela Goode-Taylor (11/16/2020)

This Enterprise Rent-A-Car and its staff is great. The staff is so nice and friendly. They are also very accommodating to your needs. I highly recommend this location.

Chait Goli (08/03/2020)

This rental place is just great. They are small but its closer to my home so its a lot convenient for me to get a rental from this location. They might not have a huge selection like other places. But if you make u r reservation ahead of time, they will make sure they get that vehicle to their location and keep it ready for you.nThe staff here are super friendly and will take care of you. I would wanna give a special shout out to Esther who went above and beyond to help me close my rental when there were some problems in closing my rental. I would highly recommend this place if you are looking for any kind of rental, they have the best people to take care of you :)

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