Map
Detailed Information
- Place Types Car rental
- Address 1072 Spring Hill Mall - Suite 1500, West Dundee, IL 60118, USA
- Coordinate 42.10203,-88.29339
- Website https://www.avis.com/en/locations/us/il/west-dundee/wd9
- Rating 3.2
- Compound Code 4P24+RJ West Dundee, IL, USA
Openning hours
- Monday 12:00 – 6:00 PM
- Tuesday 12:00 – 6:00 PM
- Wednesday 12:00 – 6:00 PM
- Thursday 12:00 – 6:00 PM
- Friday 12:00 – 6:00 PM
- Saturday 12:00 – 3:00 PM
- Sunday 12:00 – 3:00 PM
Photos
Reviews
Picked up car on a Friday , sign said open at 12. Nobody showed up til 12:15-12:20. Returned car on a Wednesday and of course we had to wait again. If you are going to be late all the time change the sign so customers are not there waiting for you.
Worst experience ever! Unbelievable worst customer service! Reserved premier SUV from West Dundee via Costco travel. Confirmed reservation night before pick up. 2 hours before pick up receive call that the vehicle I reserved on May 11 is unavailable. Avis employee in West Dundee Spring hill location unable to locate Suburban or Explorer and made me call the 800 Avis number to have them find one. One is found 45 minutes away and I have to pick it up and I'm charged an extra $500. Opened up case but still pending. I'm letting everyone that I know NEVER rent from Avis.
Had an excellent experience had this location, the staff was extremely nice and accommodating . They worked hard to make sure the vehicle i wanted was ready to go when I arrived
Horrible They called late saying they have no cars available and Then they were being super disrespectful Do not come to this store
Had some trouble getting our rental, but we arrived earlier than our reservation time. Staff was accommodating and got us in a vehicle in a reasonable time.
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