Map
Detailed Information
- Place Types Car rental
- Address 5174 W Waco Dr, Waco, TX 76710, USA
- Coordinate 31.5188273,-97.1808717
- Website http://www.hertz.com/rentacar/location/unitedstates/texas/waco/
- Rating 3.1
- Compound Code GR99+GM Waco, TX, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
This location has moved to 5174 W Waco Dr Waco Tx 76710nCourtesy and Respect goes a long way!
This location is no longer here, yet Hertz still sends you here in the address they email you for drop off and pickup. Very frustrating and an unprofessional. Hertz also put me in a car, but had on record I was driving a different car. It made returning it quite complicated and didn’t give me much confidence that I wasn’t going to be charged for whoever was driving the car they thought I was in. The whole thing was a terrible first experience with Hertz...and I wouldn’t spend the money with them again after this.
My youngest had her car in the shop. She went online and set up a rental because she had a trip to make. the time was set. The next day I picked her up from work and took her to get her rental. On the way she looked up her reservation. They had changed her pick up time. She changed it back. We got to the place, which was inside a dealership. We drove around the area three times because we saw no signs. Anyway the lady told her that because she changed her pick up time and it had been less then 24 hours there would be a fee! My daughter was exasperated but said fine. Then when she went to pay the lady said a debt card was not good enough that she needed a major credit card. My daughter's card was at home. An hour away. So it would be a two hour round trip. The lady said because She wasn't taking it now the reservation might not hold! We got in my truck and my daughter said she knew why they were cheaper now. She called back and cancelled the rental then called another rental place and we went by and she had a car for her trip and was on her way home 45 minutes later.
The customer service is awful, and the directions to the place haven't been updated on the Hertz website or Google. Would not recommend this place.
Location just moved to 5174 Wear Waco Drive. Having trouble updating correctly with Google.
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