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Thrifty Car Rental

9559 Airport Blvd, San Antonio, TX 78216, USA

Map

Detailed Information

Place Types Car rental
Address 9559 Airport Blvd, San Antonio, TX 78216, USA
Coordinate 29.5263576,-98.4731956
Website https://thrifty.com/loc/ll/US/TX/SAN-ANTONIO/9559-AIRPORT-BOULE
Rating 3.2
Compound Code GGGG+GP San Antonio, TX, USA

Openning hours

Monday 8:00 AM – 11:00 PM
Tuesday 8:00 AM – 11:00 PM
Wednesday 8:00 AM – 11:00 PM
Thursday 8:00 AM – 11:00 PM
Friday 8:00 AM – 11:00 PM
Saturday 8:00 AM – 8:00 PM
Sunday 8:00 AM – 11:00 PM

Photos

Reviews

Rita Gatt (02/26/2021)

When I arrive to San Antonio the line to the thrifty car rental location was very long and there was one employee working. I waited for a total of 25 minutes to rent my car. While in San Antonio there was a snowstorm and the airport closed down therefore I could not return the rental vehicle. I called thrifty rental several times to make sure I wasn't being charged while the roads and airport were closed. I was assured by two different thrifty agents that thrifty has a disaster policy and I will not be charged for the extra five days I was snowed in. I returned the vehicle when the airport and roads were reopened. I was told to leave the vehicle and I did not see an agent at that time. When I returned home I saw Thrifty had charged my debit card and extra $800 for the extra days. I have attempted to contact thrifty for the last five days to dispute these charges and I was told that until somebody from that particular location responds, I will not have any answer to my dispute. I have called that location about 20 times and I am constantly hung up on without any live person answering. This is absurd and completely unprofessional. I understand the storm has set everybody behind however my account should have never been charged that extra $800. I will never use thrifty rental car or anyone associated with them ever again.

Jessica Ng (09/10/2020)

Very friendly.

Aj Atkinson (02/17/2021)

The staff at the airport rental location were friendly, courteous and polite. Despite having a large number of rentals to deal with and only a few people working to get those rentals taken care of, all of the staff were pleasant to work with. The car met my expectations.

Amy Denes (04/01/2021)

I rented a car with a bad battery. No one and I mean NO ONE at Thrifty wanted to resolve this issue for me. Never using this company again. Wait time for roadside assistance was over 90 minutes, how is that helpful. Zero customer service.

Ronald Larson (03/03/2021)

30 people in line. Dollar thrifty and Hertz all in same line. Absolutely horrible. Payless has no line. Enterprise is short. Dont rent from these 3. And a 30 minute wait for the car I reserved a month ago.

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