Map
Detailed Information
- Place Types Car rental
- Address 1505 Harry Wurzbach Rd, San Antonio, TX 78209, USA
- Coordinate 29.4763604,-98.4354619
- Website https://www.efleets.com/en/locations/san-antonio.html?mcid=yext
- Rating 1
- Compound Code FHG7+GR San Antonio, TX, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Good luck trying to conduct business or resolve an account issue. I’m a military member who changed duty stations a few months ago, and I have attempted to resolve my past bill from out of state. Unfortunately, because the bill originated from a car I rented in San Antonio, I have to depend on this office to be responsive in order to resolve the issue. I’ve tried multiple other offices, but this is the headquarters for San Antonio; therefore, this is the only option. I’ve reached out and called this office multiple times and was transferred to the “accounting department” only to get a voicemail or no answer rather than an actual person on the phone. The person working the front desk barely picked up the phone. Unfortunately this is the only Enterprise in San Antonio that handles the administrative and past bill issues. You would think that they would be more available. I have been trying to reach them for 3 weeks to no avail. I even had to call corporate to see if I could resolve the issue through other means, and corporate reached out to this location but they still HAVE NOT BUDGED. At this point it is highly unprofessional, and has become a major roadblock to doing business with Enterprise. Maybe I’ll have to just fly out to the location and show up in person and then I can get something done.
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