Map
Detailed Information
- Place Types Car rental
- Address 2100 Terminal Dr, Florence, SC 29506, USA
- Coordinate 34.193096,-79.72839
- Website https://www.budget.com/en/locations/us/sc/florence/flo
- Rating 2.3
- Compound Code 57VC+6J Florence, SC, USA
Openning hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 3:00 PM
- Sunday 8:00 AM – 6:00 PM
Photos
Reviews
I have a had good experiences I’ve the years with renting cars but this had to be the worst experience I’ve ever had. My family and I are in Myrtle Beach for a golf trip we do every year. Everyone left early so my cousin and I decided to get a rental car but this was the closest location that said they had one. We booked the car and received the verification for the rental. We bummed a ride because this location is about 90 minutes from where we were staying at, when we arrived, the lady behind the desk said I am sorry but we don’t have any cars at this time. My cousin and I were dumbfounded that they would book a car for you when there are no cars available. The lady behind the counter said this happens all the time. I don’t understand how we can book and confirm a car when there are no cars to be had. My cousin got on the phone with corporate Budget and he had 3 different people tell him this is his problem not theirs. We ended up having to take a $120 Uber/Lyft ride back to Myrtle Beach with no rental car taking about 5 total hours out of our family vacation time. I will never rent from Budget again and will make sure to tell my friends and family to never rent from Budget again.
Avoid this rental car business unless you want to be scammed. My daughter rented a car from Budget at the Florence Airport for a long drive to New Orleans, leaving early the next morning. When she started driving, she noticed that the GPS was not charging and it had worked fine in another car the day before, so she turned around and returned the car. Even though the company was at fault for giving her a car without a working charger, they insisted on charging her for the day she picked up the car. This used to be a respectable company, but they've lost my business and my respect.
Rented a vehicle on Friday at 6 untilnSunday online. December 15. I clearly told Hailee at the checkout that I want to extend the vehicle until Wednesday, December 18. She said that she ok but she had to finish the transaction and then go back in and do it. I noticed on the receipt it stated only Friday until Wednesday. I went back in and she said she corrected it. I asked for a receipt with the extension but she said she couldn’t give me one because it didn’t print. Turns out she never extended it and I was charged extra fees and fees for late return. She didn’t even know how to fix it. Please avoid this place!!!!!!!!
Awesome customer service! They are always helpful in getting me in a rental. They are quick and reliable. In terms of the debit card they require a soft credit check and small hold.
I recently made a reservation for a Hyundai Elantra or something similar days before I was gonna pick it up. I arrived and it was quick to make the transaction, but when it was done I upgraded to a Nissan Rogue, something I absolutely did not needed. I needed a sedan, something I could easily maneuver through the city for myself. Not an SUV I was gonna drive with friends. No. And to top it all off, it was a vehicle with a CVT transmission. Something that bore me in the past.nnI do appreciate that the upgrade was free, but if I reserved a car or something similar, I'd expect to have something like what I bought. I could've been at least been notified in advance that the car wasn't available.nnOverall, I had an OK experience.
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