Enterprise Rent-A-Car

I had a reservation to pick up a vehicle today at 2:00 pm. I drove 30 minutes to get there only to find out the office was closed. I have an email confirmation to pick up at that exact location and time and no one called to inform me it was closed. I then pushed a new reservation to the airport which was another 40 minutes away and when I got there they wouldn’t accept my debit card because I was flying out of that airport. Wouldn’t have been a problem if the first location was open as the first confirmation said.

We used them constantly once we knew they were located here., Just 1.5 miles from home!! Hated they shut down for covid-19, because Gulfport got SLAMMED! Bad on the executives.for not getting more employees for them. But we saw today that Waveland is back opened!!!! Yay!!

I had a horrible experience with them back in May when I made a reservation to pick up a car. I even called enterprise Prior to make sure I bring everything that I needed. The Waveland location is closed. And no one bothered to tell me that over the phone when they pulled up my reservation. The best part is that I caught a ride to enterprise so I was stuck.nNow don’t ask me why but I’ve given them another chance but I instantly regret it. I’ve called the enterprise in Waveland which says open online and called the one in Gulfport no one has answered my calls. Plus when you have a reservation they’re supposed to contact you. Just over it ud83dude11 it’s 8 AM on a Monday you’re not that busy you can’t answer the phone.

***THIS LOCATION IS CLOSED***nnI made a reservation ahead of time and in the reservation it stated to go to this location. I called the 1-800 number for Enterprise to find that out. No one called me ahead of time. The new location is in Gulfport which is 30 minutes away. Took an hour waiting in line just to get my car. The reservation was pointless!

This location is great! It is always a good experience with Leah and Devin. They get me in and out quickly. And the weekend rates are great. You can’t beat 14.99 a day for the weekend! I stay at the Hollywood RV park when we come down and they always pick me and my wife up. The customer service is always excellent and they have snacks!