Hertz

When the gentlemen came to pick me up to take me to pick up my rental, he asked to see my debit card and ID. Which is fine, that makes sense to see if I have what is needed before they drive me all the way to the place to pick up the car. The problem was he refused to believe that my debit card was a legitimate debit card because HE wasn't familiar with the bank. He kept asking over and over again if it was a cash card and how did I put money on it and if it was attached to a savings account. After I answered his questions over and over again. He STILL didn't believe me and called the office to ask them if they would take it and when he got off the phone with them he told me they said they would but he doesn't think they will. When we got to the office, my card worked just fine and the lady at the desk was very nice. The whole experience made me feel very discriminated against. I would definitely not recommend Hertz if that is how they treat their customers.

Hertz has been really good to me, Great customer Service! They made the process very easy, efficient and fast. Will rent again.

The attendant was very helpful and kind

I had went through 3 different rental places and they didn't have my vehicle, or would allow me to reserve a vehicle they didn't have. Here, they had it and I can pay with my debit card, with a credit check done, which is good. Nice people, and much appreciated.

They deserve no stars. I would never return to this particular location. I was being accused of smoking in the car. I do not smoke at all. When I was trying to speak manger. He were prejudiced and did not want to help. NO Stars. I'm very offended by being accused of smoking in the car. My biggest advice. Do not drop the car off while they close. Make sure you and the employee do a walk around the car when you drop it off. if you don't its their words against yours. Hertz value their employees then a loyal customer.