Budget Rent A Car

They didn't have the vehicle I originally reserved and when I got there they told me none of the vehicles where clean so they could give me a different car. Which the vehicle was still dirty, the driver side visor mirror fell on to my face when I pulled the visor down. The entire 3days I had the vehicle I had to air up the back right tire it kept going below 30 lbs pressure and the oil needed to be changed. The vehicle was not sanitized at all and smelled like smoke. Why would they let a vehicle with these issues off the lot? None of the issues showed when I first drove the vehicle off the lot except how dirty the inside was with dirt stains and smoke smell, the farther I drove the vehicle is when the oil change light and tire light came on. I called the service desk to let them know I had to pay extra money to air up the tire the entire weekend. And the representative acted like she didn't care. Poor service and professionalism. I will not book with budget again.

Customer service was horrible. Gave me a car with wheel censor on. Said that's all they had. Gave me the key and said uts out front. Didn't even show me the car. Airport and budget counter was closed 3 days. When I returned she charged me $77. I told her no one could get to Airport and she was not open. She said too bad.

Fast, easy and convenient. The workers were very helpful!

The pick up was quick and easy and the return was easy as well. The staff was friendly and helpful and the car worked out great.

This is the third time in this location I showed up and they did not have the vehicle I ordered. In fact all they had was a down grade by two categories. Then to top it off, they could adjust the pricing from the SUV I reserved to the midsize car they gave me. So I paid twice as much for a car I would NEVER rent under any circumstance. Alexandria LA airport is by far the worst BUDGET location I have ever been to. Again, They never have my car. The last two times they closed before our plan landed at 10pm at night. So when we got off our plane, we were stuck with no car. Then when we finally got a car the next day, it wasn't the right one. Not to mention all the extra time the next day to find a ride back to the airport to pick up the car...I'm a Fast Break member but about ready to look for a membership somewhere else....Oh and the car I got this time was filthy!