Map
Detailed Information
- Place Types Car rental
- Address 37048 US HWY 27, Haines City, FL 33844, USA
- Coordinate 28.1364244,-81.6401689
- Website http://www.hertz.com/
- Rating 1.6
- Compound Code 49P5+HW Haines City, FL, USA
Openning hours
- Monday 8:00 AM – 3:00 PM
- Tuesday 8:00 AM – 3:00 PM
- Wednesday 8:00 AM – 3:00 PM
- Thursday 8:00 AM – 3:00 PM
- Friday 8:00 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I have been calling this locations phone number all day. The dealership does not know where they are at. I called the 1800 number and they confirmed my reservation to be on the wrong day, and wanted to charge me extra for their mistake. I’m supposed to be renting for the weekend, and I can’t get the help that’s necessary. Do NOT rent from here. Their phone is sitting on the desk ringing in the dark.
The man in charge of this branch has the biggest ego I have ever seen. He literally closed the door on me because they were closed when I had a simple question about extension. How dare he? Anyways the car he gave me was THE WORST rental car of my entire life. Literally had an airbag light on and was FILTHY. Will never rent from Hertz again after that experience.
Horrible if there was no stars i would rate no stars
Rented a car for 1 week. Fist of all its extremely hard to speak to someone the phone rings and rings till you get a message stating voicemail not set up and hangs up. 2 days before my rental due date I asked Tiffany how much more for 2 extra days and her voice and attitude was not pleasant said $120.00 I asked may I return it at a location that opens weekends she said its going to be extra with an attitude. I said never mind I will return it on it's due date. The day comes to return my rental. I arrive at 8:00am and no one is in the office 9am comes and no one in office 10am comes and no one in office other clients were coming to drop off their rentals and others to pick up and no one in the office everyone was upset and all stated having challenges with Tiffany, also complained about the phone never able to speak to anyone. An employee of car dealer ship walks by and says that we can leave the car keys with cashier because Tiffany is always late a few customers left their keys with cashier. I did not feel comfortable and called another Herts location and explained the situation to Manager Jarred and he said to please hold on while he made a phone call when he returned he said that employee called out sick, excuse me, so they do not replace a call in? Unbelievable. Jarred told me to leave the car keys with cashier that he would take care of checking my car rental and would call and email me a receipt as soon as possible and he did. I want to thank Jarred for all his help. This was my first and last time renting at this location. Unprofessional, Rude, Unreliable.
Been trying to rent a car all day. Keep telling me they call me back. Never did. would never recommend this place to any one
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