Map
Detailed Information
- Place Types Car rental
- Address 2085 Gulf to Bay Blvd, Clearwater, FL 33765, USA
- Coordinate 27.9598531,-82.7507413
- Website https://www.enterprise.com/en/car-rental/locations/us/fl/clearw
- Rating 4
- Compound Code X65X+WP Clearwater, FL, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Reserved a full size pickup two weeks in advance for an 8:30am pick up time. Received a call at 8:29am, while waiting in line at the store that they didn’t have the reserved truck. We were told that even though you have a reservation, it doesn’t mean they will have the vehicle available. Why do you offer reservations if you aren’t going to honor it? The guy was nice and found us another truck at a location several miles away, but we lost 2 hours of travel time due to this. Don’t offer reservations if you aren’t going to honor them. Just tell the customer that you have no idea what will be available when they show up and save everyone the hassle. This guy had two upset customers in front of us that were mad they didn’t get what they reserved. It’s not his fault, but this is a horrible customer service experience and I won’t be using enterprise anymore.
I work for the valet service and Sean always has my loaners clean and ready I always have a better experience here.
A little hard to find. The physical address is correct but the office is located inside the Lincoln dealership service area with absolutely no signage on the street or on the building. We drove around the lot a few times before asking a passerby if Enterprise was located in the building before driving off. Luckily for us the gentleman was an Enterprise employee. The service we received once in the office was stellar. Fast and friendly. Definitely one of my best rental car experiences.
Update: Max totally and patiently heard me out completely. He was pleasant, professional and sincerely apologetic and went above and beyond to make things right. I understand that things can sometimes go wrong in spite of the best intentions & that this lead to a bit of a cluster of unfortunate circumstances this morning, but am glad to know that Max & his crew appreciate our long history of business and want to retain our future business. The Court Street location has always done a great job of getting us in & out quickly & effictently and I have never had a negative experience with them before this so I am going to make sure to use that location only moving forward. Its a bit further from home & work but totally worth the trip! I will make sure to recommend this location only for all of my employee & Franchisee referrals. Sincerely, W Manly
Respectful, Concerned Staffs ever. Accept and make instant corrections. And I just can't wait to rent another vehicle sooner
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