Avis Car Rental

Our vehicle was not ready. We booked 3 weeks in advance. Avis did not have our vehicle prepared nor they have a vehicle that was similar to our reserved vehicle. After about 2 hours Avis was able to locate a vehicle About 4 miles from where our original pickup was scheduled. The Vehicle smells like marihuana. It was disgusting and because it was our last resort we were forced to take the vehicle. We were force to drive 8 hours in a vehicle smelled like marijuana with our 20 month old child. WE WERE NEVER offered a discount for the inconvenience. When we return the vehicle after our vacation it still smelled like marihuana. all of our belongings smelled like marihuana. I had to wash and clean every piece of item that we had in the vehicle Due to the smell. I am disgusted and ashamed of this company. They are ripoffs And unprofessional.

Hi all. My name is Liza and I rented an SUV from this location this past week. We rent a lot of vehicles to go on trips around the state of FL and also out of state, so we have dealt with many rental car companies but I must say that this is the best experience I have had. I walked in and the process was easy. I didn’t have to wait more than a few minutes, and they had the exact car that I picked. Herminio was very welcoming and professional. Plus you can prepay online and the price drops and also makes it faster. It was my first time renting from there, but from now on this is my go-to for all my rentals. Thank you Avis and Herminio. #avisrentacar #avisrentacarwestpalmbeach

Car given had low battery and eventually died. Had to stop in the middle of a highway. Waited 30 minutes for roadside assistance call and they never picked up from Avis. No jumpstart kit given so we had to wait until a good samaritan came until they gave us theirs.

BEST SERVICE.. ALL INFORMATION AND DETAILS GIVEN.

Waited a hour to pick up a vehicle that I've reserved only to tell me that my equifax score is to low which is a lie. I constantly check my Equifax fax score and it is in the higher range. He also never gave me the option pay with my credit card.