Map
Detailed Information
- Place Types Car rental
- Address 8623 Vineland Ave, Orlando, FL 32821, USA
- Coordinate 28.37688,-81.5020454
- Website https://www.hertz.com/rentacar/location/unitedstates/florida/or
- Rating 2.8
- Compound Code 9FGX+Q5 Orlando, FL, USA
Openning hours
- Monday 8:00 AM – 12:00 PM
- Tuesday 8:00 AM – 12:00 PM
- Wednesday 8:00 AM – 12:00 PM
- Thursday 8:00 AM – 12:00 PM
- Friday 8:00 AM – 12:00 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday 8:00 AM – 12:00 PM
Photos
Reviews
Nice, courteous and fast. I spent maybe 10 minutes total at the desk area
Chose Hertz due to it's name and reputation. Arrived for an 8:30 pick up time. Counter was closed. Another customer had an 8:00 pickup and was talking to hotel staff who was trying to get a hold of the clerk who was supposed to be there. Eventually got through to someone who said there were no cars available at this site and that they would try and get cars transferred here from the airport which was going to be at least 45 minutes. When I asked what Hertz would do for our inconvenience if we waited was told that they were just trying to get the cars transferred. When I asked three more times was finally told they might be able to give me a 15% discount. We left. Went to the Sixt counter next door and was given a car instantly with wonderful customer service!!
We're waiting over 1.5 hours for an attendant at the desk. This place is a joke. I called several times and they all say the representative is on his way. These liars are absolutely ridiculous. Collin who eventually picked us up was EXCELLENT. Kind person. Management (the phone number they had on the placard on the desk) are a joke.
I walked in one morning and asked for a car. 15 minutes later I was driving on my merry way. The whole process was smooth, quick, and easy. Had some issues with the e-toll thing in the car not working but aside from that, it all went as expected. $65 for a mid-sized car for 24 hours. The car (Chevy Impala) was in good condition with low miles. It was clean and well looked after.
Appointment at 9h00. No one at the front Desk. We called 2 times, waiting for someone to meet up. 9h30, still no one. We're still here, loosing our time on our schedule.
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