Map
Detailed Information
- Place Types Car rental
- Address 20655 W Capitol Dr, Brookfield, WI 53045, USA
- Coordinate 43.0853035,-88.1693758
- Website https://www.toyotaofbrookfield.com/service/index.htm?utm_source
- Rating 4.6
- Compound Code 3RPJ+46 Brookfield, WI, USA
Openning hours
- Monday 7:00 AM – 7:00 PM
- Tuesday 7:00 AM – 7:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 7:00 AM – 7:00 PM
- Friday 7:00 AM – 7:00 PM
- Saturday 7:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
Badly understaffed service managers. Took me a half an hour just to get out of the service Bay then an hour just to have an oil change unbelievable. When this establishment belong to a previous owner they had an Express Oil Change Center never spent more than a half an hour or 45 minutes to get an oil change.
I have taken my wife's car and my car for a regular maintenance here, once each. The appointments are easily available. I changed my tires (4), rotors(2), oil, aligned...everything was good. The employees are polite and understanding. But the sad part starts here...my car had no issue starting prior to taking it for servicing. It was recommended that I get the rust on my battery cleaned (around $50). I agreed to do so. Later when the car was ready, I went to my car out in parking lot, started it, drove it home, parked and shut it off, tried to start it the very next day and it didn't start. I was told that the battery might give up today, tomorrow or may run for some more months. I jump-started it, drove a block and hoped it would retain some charge that I could restart after I shut off the engine. It didn't work. Now, I am thinking why would cleaning rust off of the electrodes make my battery exhaust all of its capacity to retain charge so exponentially. I have no answer but I believe there was some piece of information that I was not told in the report that I was briefed.
I had the pleasure of working with Brianna G. She was very professional. She worked very hard to please me. Although I didn't buy a vehicle from her, she still was a pleasure to work with! I will recommend this dealership to any and everyone. Thank You!
Met with sales rep Julia Ward last week. She is everything and more than I would expect as a sales rep! Very kind, knowledgeable and got me all the information I asked for with no hesitation. Thank you, Julia!
I can see why theyre always busy. Went in for a little basic maintenance, Marylou and John made the whole thing go effortlessly.
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