Hertz

Shady business practices. We rented a car so that we could drive to the Korean consulate in Chicago (My girlfriend is from South Korea) We had mentioned that to the person we were speaking with multiple times. We also asked what the price would be upfront. It cost $29 to rent the car and $59 to get the insurance and a $200 deposit that we would get back. We were told it would in total cost less than $100 to rent the car. Also to mentioned we did rent for only a single day and returned it before our expected return date (also previously discussed) Three days later we get our deposit and then a single day later $164 is taken out of my account and they claimed it was because we went high mileage. It was at no point mentioned to us we would get charged this by the person we were talking to. I called the company inquiring as to why were charged so much. They said that they couldn't help us because we did sign a contract. I told them it was there responsibility to disclose additional charges especially considering we disclosed exactly how far and where we were going and they mentioned nothing to us. The woman had said she would talk with her manager and have her call me on Monday. Here it is Monday and magically the manager is not there and a bunch of other excuses came from this ladies mouth. This is a shady business and I do not recommend it to anyone. Stay away from it and rent somewhere else even if it seems it will be more expensive we ended up paying over $200 by additional charges.. Never again. Pathetic business model.

They came and took the car from me when it was still payed for. They didn’t say a word. my phone and wallet were in it, they left me to walk 4-5 Miles with a hungry baby than called the cops on me when I got to hurtz because my roommates meds where in the truck, turns out after wasting my time his meds are not a controlled substance...good thing you Looser’s called the cops for nothing the guy from hurtz should have been arrested

You work too hard for your money to be treated the way Hertz treats their customers. I'm a Hertz Gold Rewards member and reserved a minivan for a family vacation several months in advance. I called a week prior to confirm that a minivan would be there and was promised there would be a minivan available. When I went to pick it up, I was told that it wasn't available. No apologies. No offers to make things right. Still no returned phone calls from managers. I received more sympathy from the Enterprise agents down the road when I explained this situation to them. In hindsight, I wish I had gone with Enterprise in the first place. I would encourage you to do the same.

Needed a car to get home with tonight after my truck broke down. They had me out the door in a nice car as quick as possible. Very nice place to do business with.

They have the worse 24 hour road side assistance...waited 8hours for someone to even get back to me and then I got charged added that weren't even discussed when I rented the car. Never again will I rent from these guys