Map
Detailed Information
- Place Types Car rental
- Address 430 Newark Shopping, Center St, Newark, DE 19711, USA
- Coordinate 39.686322,-75.7453661
- Website https://www.enterprise.com/en/car-rental/locations/us/de/downto
- Rating 4.2
- Compound Code M7P3+GV Newark, DE, USA
Photos
Reviews
A good place rent a car in US. They have drop service and pick the vehicle from airport as well. The cars are in excellent conditions. You can enjoy them. Prices are OK. The staff did a good job in explaining and handing over
They improve on their tactics. They tried to say that there was a glitch in their system. I say it purposeful to add the gas not at the price they said it would be. Plus I let it be known that I would fill the tank where they handed it to me on the gas gauge. The young lady tried to hustle me. I called the manager the same day I received my invoice with the so-called glitch.
The customer service at the Newark, Delaware (Newark Shopping Center) location is amazing. They are always friendly and even if they are busy they make you feel important. We rent from only this location because of the people that work there.
went to this location after spending a ridiculous time at the Enterprise location on Kirkwood highway. The location on Kirkwood highway was absolutely disgusting inside only had one person servicing a very long line of clients and ended up not being able to provide me a car in the end.nnBut that was a blessing in disguise because then I went to this location and how much different experience.nnNot only was the location very clean, I was greeted very quickly and kindly by a service representative.nnNeedless to say, it was only about 15 minutes and I was on my way in a rental car.nnI am not giving five stars because the car was pretty dirty that I received.nnOtherwise, 5 stars for service.
One of the best branches within Enterprise, staff are really awesome, welcoming, happily smiling. There's an issue with the tire in Nissan Altima, they have given me free upgrade to Chrysler S 300, that's delightful customer service.
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