Enterprise Rent-A-Car

2 cars rented. They tried to switch cars as they said they didn't have any of our reservations stated. Then they had a car and said it had a bad tire. 3 minutes later they said the tire was good without checking anything out. We waited about another half hour for a vehicle to return. The sprayed water on it and brought it out to us. Both fuel tanks were empty. The next day the tire was at 6lbs of pressure. Go figure.

Was able to have reservation made by family member, out of State, for us to pick up in Fayetteville. When we arrived we were promptly greeted, and efficiently assisted by the agent. We were able to complete the rental and depart within approximately 30 minutes

Good people, deal with the store next to gator golf on college, their the best easy peasy.

Zlkfzo is my reservation number was told I had no reservation no help what so ever worse place to get a car much better to walk then deal with this place! That’s what I had to do was walk! I suggest we all stick together and shut this place down! I write reviews all the time for several years and this is my second one that is a negative!

Just rented a car for today. I drove 10 hrs to make sure I made the 6PM drop off. When I arrived at the jennings la location at 5:15 it was closed. When I called the fayetteville AR location i picked up from I spoke with 2 employees. Both told me it was not there fault they didnt know anything about it and refused to help in any way at all. They told me to google the numbers, call rent-a-car or drive it 4 hrs away to another location. This location will leave you completely abandoned and the children that work there will in no way take responsibility or offer assistance. After over an hr on the phone customer service I was able to arrange for us to drop the keys off on monday. Customer service offered a free rental on my way back but have not heard back on that. I went out of my way to confirm the times and made it perfectly clear there was no way for me to return it any other way. The employees at this location are the equivalent to a fast food worker they just dont care and it's your problem. Customer service also informed us that the drop off location was not on their list of approved locations for early shut down during covid 19. They just closed early for the weekend and I got the shaft. They tried to get me to drive it 4 hrs away. For a one way trip what is going on. Enterprise has lots of lawsuits against them from customers and now I know why. Also when I tried the roadside assistance option to get someone on the line the number you select for it doesn't connect you so good luck with that.