Budget Car Rental

In a world of bad customer service and customer service representatives that are rude and not caring, it’s refreshing to run across someone who’s doing it right. That would be the budget car rental at McCain mall in North Little Rock. I had to go on a business trip and the manager went way above the call of duty to help me get a car for the week. He didn’t have to do half the things he did but he did it anyway and that shows me what kind of integrity he has. I will always rent a car from this location. I recently retired but if I had my business I would hire him away from here in a heartbeat. Thank you budget!

Terrible don’t rent here they ask you to pay upfront not telling you if you’ll be able to get a then tell you it’s 3-10 business days to get your money back rip-offs

I like budget its the only rental car company who still allows debt cards. So please hear me out retrain or get professional people at this location who do there jobs. Second time doing business with them and ive feel discrimination each time. First time the guy assumed I didn’t have enough of a credit score to receive a car. The second time who ever I spoke to the past week didn’t even reserve the compact suv I asked for because of this the opportunity to do business with my favorite company was forfeit by these individuals.

AVOID AT ALL COSTS!nnMy wife and I paid for a rental car online before our trip to Little Rock. Budget took the money out of our account and we thought all was well. On the day we were dropped off at Budget to pick up our rental car, we were denied our car, despite the fact that our receipt said that we were good and Budget had already taken the money out of our account.nnThe woman working at the counter claimed that she was new and was completely untrained in these matters, which I found incredibly unprofessional. She claimed that her manager left her in charge without telling her how to rent the car to us. At that point, she packed up and left the store front without assisting us further.nnI phoned her manager, who claimed to be the regional manager. He was unable to tell us anything about our rental and couldn't even tell me the phone number for customer service. I asked to speak with his manager and he refused to redirect me.nnLong story short, I STRONGLY encourage you to avoid Budget Rental Car in Little Rock. My wife and I were left stranded without a car, even after they had taken the money out of our account. Later it was refunded, but it didn't help us get the car that we needed then.

I book carnI came from far waynThey guy said we don’t have car for todaynAre u kidding me?nNever ever