Enterprise Rent-A-Car

The car was good. When we called to reserve, they assured us we could leave our vehicle there since we were coming from an hour away. When we got there, they refused to allow us to park our vehicle there. We had no where to park, so we had to drive an hour back to our home to park our vehicle, before we drove the hour back to go to our vacation destination. They said it was Enterprise policy, and that's how they do it all over the US. HOWEVER, 6 months prior we had rented from Enterprise in a different location and they allowed us to park our vehicle there. No questions asked. Will not be using Enterprise any longer. Local is always better!

Both of the employees I dealt with were courteous, knowledgeable, and very pleasant to work with. The car I reserved wasn't in stock when I went to pick it up, but I was well compensated with the replacement the employee chose for me. The car was clean and free from odors; it ran and handled well, all of the accessories worked perfectly (once I figured them all out). Upon my return the employee handled my return quickly and efficiently. So far no surprises charged to my credit card. I will definitely do business with Enterprise Rent-A-Car in West Memphis, AR again. Thank you for a wonderful trip.

The staff at the Enterprise location in West Memphis, Arkansas are very professional and seem to enjoy matching people with vehicle. They both were courteous and efficient. Thank you for assisting me in my needs and being so kind during the process.ud83dudc96ud83dudcafud83dudc96ud83dudcaf

Easy And Simple to get in and out ..Service was OK and they were very attentive overall I was satisfied

They rarely ever have a vehicle that you ask for. Always waiting. But they are really nice and always try to help.