Map
Detailed Information
- Place Types Car rental
- Address 507 SW 14th St, Bentonville, AR 72712, USA
- Coordinate 36.3567624,-94.2159787
- Website http://www.hertz.com/rentacar/location/unitedstates/arkansas/be
- Rating 3.2
- Compound Code 9Q4M+PJ Bentonville, AR, USA
Openning hours
- Monday 7:30 AM – 5:30 PM
- Tuesday 7:30 AM – 5:30 PM
- Wednesday 7:30 AM – 5:30 PM
- Thursday 7:30 AM – 5:30 PM
- Friday 7:30 AM – 5:30 PM
- Saturday 8:30 AM – 12:30 PM
- Sunday Closed
Photos
Reviews
Horrible customer service. I called when I was about 10 minutes away asking if I had to have a debit card or a credit card to rent a car she said I needed a card she secure deposit. I told her thank you and I would be there in about 10 minutes. I arrived 10 to 15 minutes after that phone call only to be told they did not have any cars at that time and I would have to come back after 2 o’clock. Why she didn’t tell me that on the phone call to begin with who knows. When I got there that afternoon, she was just as rude, and I can see it’s a common thing, in reading other carrier reviews. The car I was given, had no windshield wiper fluid and the drivers side wiper barely worked. I had to use hertz, per my insurance, but I will let them know about the horrible service provided.
Chloe and I believe Kris? Not sure on her name, were great, super nice, let me know ahead of time they didn't have an exact match for my car. I really don't care that it wasn't an exact match. They got me where I needed to be, even gave me a ride to the shop when my car was done. Super quick, super friendly. Thanks again Chloe!
The lady in the office is so rude. I left and took my business somewhere else.
Don't rent from them! Thieves work here . I left 2 items in the center console and realized it not 2 hours later. Nowhere to be found. No one was asked about it or anything. Just swept it away saying they have trustworthy people working there. Nothing but lies.
DONT WASTE YOUR TIME!nI’ve had 2 terrible experiences here. First time I reserved a minivan and showed up to a small SUV with a third row that you’d need to be an amputee to sit in. Cancelled my reservation and went to Enterprise with a great experience and customer service. This time, my insurance company booked through them and showed up to no vehicle! They gave it away to someone else, even though I had a reservation. They said I should have been in at the time they opened!? What’s the point of a reservation if you give all the cars away? They could have at the least called to verify I’d be picking up that day.nnChoose enterprise every time. I’ve never had any problems with them and they go above and beyond.
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